Return Policy

Refund Eligibility: Only items that are defective, such as damage through shipping and other external causes are eligible for returns and refunds. 

Refunds and Store Credits: Upon receiving and inspecting the returned furniture, we will process your refund or issue a store credit, depending on your preference. Refunds will typically be provided through the original payment method within a reasonable timeframe.

Return Shipping: If you are responsible for returning the item, please ensure it is properly packaged to prevent damage during transit. We recommend using a reputable shipping service with tracking and insurance.

Exchange Item: We also allow our customers to exchange their items, the original item has to be checked and processed before and exchange can take place.

Non-Returnable Items: For hygiene and safety reasons, certain items may not be eligible for returns or exchanges. This includes mattresses, pillows, and other bedding products. Please check the product description or contact our customer service team for further details.

We hope this policy clarifies our procedures regarding delivery and returns. If you have any further questions or concerns, please feel free to reach out to our customer service team. We appreciate your business and look forward to assisting you with your furniture needs.