Terms & Conditions
Terms and Conditions of www.teakia.com
Introduction
1.1 These terms and conditions govern your use of www.teakia.com and the purchase of products from our website.
1.2 By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.
Online Store
2.1 Our website allows you to browse and purchase furniture products online.
2.2 By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and that the information you provide is accurate and complete.
Orders and Contracts
3.1 All orders are subject to acceptance and availability.
3.2 Once you place an order, you will receive an email confirming the details of your order. This email does not constitute acceptance of your order unless expressly stated.
3.3 We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
Pricing and Payment
4.1 The prices of products listed on our website are in MYR (Malaysian Ringgit) and are exclusive of applicable taxes and shipping fees.
4.2 We make every effort to ensure that prices are accurate, but errors may occur. If we discover an error in the price of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
4.3 Payment can be made using the accepted methods specified on our website. You must provide accurate payment information and authorize the payment at the time of placing your order.
Shipping and Delivery
5.1 We will make reasonable efforts to ensure timely delivery of products, but we cannot guarantee specific delivery dates or times.
5.2 Shipping costs and estimated delivery times will be provided at the time of purchase.
5.3 Risk of loss or damage to products passes to you upon delivery.
5.4 International customers are responsible for any applicable customs duties, taxes, or fees.
Returns and Refunds
6.1 We have a return policy that allows you to return eligible products within a specified timeframe for a refund or exchange. Please refer to our separate Return Policy for detailed information.
6.2 We reserve the right to refuse returns or refunds if products are not returned in their original condition or do not meet our return policy requirements.
Intellectual Property
7.1 All intellectual property rights related to our website, including but not limited to trademarks, logos, and content, are owned by or licensed to us. You must not use, reproduce, or distribute any intellectual property without our prior written consent.
Limitation of Liability
8.1 To the extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase of products.
8.2 We make no warranties or representations regarding the accuracy, reliability, or completeness of the information provided on our website.
Governing Law and Jurisdiction
9.1 These terms and conditions are governed by the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
Modifications
10.1 We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically.
Product Descriptions and Images
11.1 We make every effort to provide accurate and detailed product descriptions and images on our website. However, we do not warrant that the product descriptions or images are error-free, complete, or current. It is your responsibility to review the product details and specifications before making a purchase.
Product Availability
12.1 Product availability is subject to change without notice. We strive to keep our website updated with accurate stock information, but there may be instances where a product becomes unavailable after an order is placed. In such cases, we will notify you and offer alternatives or a refund.
Privacy and Data Protection
13.1 We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.
Website Usage and Security
14.1 You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account. You agree to notify us immediately of any unauthorized use of your account.
14.2 We reserve the right to suspend or terminate your access to our website if we suspect any unauthorized or fraudulent activity.
Links to Third-Party Websites
15.1 Our website may contain links to third-party websites for your convenience or reference. We do not endorse or have control over the content, policies, or practices of these third-party websites. We are not responsible for any damages or losses arising from your use of or reliance on these third-party websites.
Indemnification
16.1 You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of or in connection with your use of our website, your violation of these terms and conditions, or your violation of any rights of a third party.
Severability
17.1 If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
18.1 These terms and conditions constitute the entire agreement between you and us and supersede any prior agreements or understandings, whether oral or written, relating to the subject matter herein.
User Accounts
19.1 You may be required to create a user account to access certain features or make purchases on our website. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account. We reserve the right to terminate or suspend user accounts at our discretion.
Communication
20.1 By using our website and providing your contact information, you consent to receive communications from us, including but not limited to order updates, promotional offers, and marketing materials. You may opt out of receiving marketing communications at any time by following the instructions provided in the communication.
Force Majeure
21.1 We shall not be liable for any failure or delay in the performance of our obligations under these terms and conditions if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or governmental restrictions.
